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TheRob's avatar
TheRob
Trusted User
2 years ago

W1 Total salary, wages and other payments does not equal payroll Register or Payroll Activity summary total.

I am trying to work out why there is a difference between the "W1 Total salary, wages and other payments" total, which, for August, autogenerates to $144,788 on the Activity Statement, whereas the "P...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi TheRob, 

 

Thanks for posting. 

 

I'm sorry to hear about your experience. I understand how important the activity statement is for any business. There are a couple of customers that reported the same issue, the BAS portal seems to not include all payroll categories of the file in the report. Investigation into this issue is currently being done. In the meantime, we recommend manually entering the figures or doing a manual BAS reporting. 

 

We appreciate your patience in this matter. Let us know if you require any other assistance. We're happy to help. 

 

Cheers, 

Genreve

TheRob's avatar
TheRob
Trusted User
2 years ago

Thanks for letting me know. I'll leave this question open until it's fixed.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi TheRob, 

     

    Thanks for the response. 

     

    We could keep the thread open as preferred, no worries about it. 

     

    In the meantime, feel free to create a new post in case you have any other concerns. 

     

    Thanks, 

    Genreve

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