Forum Discussion

NAYANIKAS1's avatar
2 years ago

WHY CAN NOT SEE MY LATEST PAYROLL TO SUBMIT IN SINGLE TOUCH PAYROLL

CAN SOMEONE HELP ME TO RELOCATE MY PAYROLL WHICH I DID NOT REPORT TO ATO YET. WHEN I GO TO THE 23/24 SINGLE TOUGH PAYROLL REPORTING AREA IT SHOWS NOTHING TO REPORT. WE CREATED A NEW COMPANY FILE AND THIS IS THE 1ST PAY RUN FROM THIS FILE. WE ALREADY PAID ALL THE EMPLOYEES BUT CAN NOT DO SIGNLE TOUCH PAYROLL REPORTING. 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, NAYANIKAS1

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    If the pay runs were recorded already, generally they will show up in the STP reports window, so you can send them to the ATO. If the pay runs are not showing up on that window, you may check your Payroll Register and Payroll Activity reports to make sure that the figures are showing up. To check the reports, go to Reports > Payroll > Select Payroll Register and Payroll Activity.

     

    Please let us know how it goes on your end.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, NAYANIKAS1

     

    We would like to follow up on your concern. Please let us know if you still require any further assistance with this. Don't hesitate to reach out to us. We are delighted to assist you.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, NAYANIKAS1

     

    We are closing this case, as we were not able to receive updates. Please feel free to start a new post in the future if you encounter any further issues. 

     

    Best regards,

    Doreen