Wrong pay item used
An employee was paid personal leave but it should have been unpaid leave. Their personal leave accrual is minus 116.25 hours, and their annual leave accrual is positive 65.19 hours. So next pay I can...
Forum Discussion
Hi OMHNRE,
If it's just a wrong pay item and you haven't made any adjustments yet, you can simply reverse and reprocess the pay run. Alternatively, you can go the void pay route! Here's how: process a void pay with either a positive or negative value for the messed-up pay item and zero out all other pay items like wages, deductions, allowances, and other leave entitlements. If this doesn't resolve your query, feel free to contact our support team directly for more help. You can find a variety of support options available here.
Cheers,
Princess
I understand how to reverse personal leave pay to annual.
What I don't understand is that I can't reverse negative personal leave to positive unpaid leave.
I have attached a mock up of the next two pay runs for this employee. What is displayed in this mock up correct?
Hi OMHNRE,
Based on the mock-up you've shared and from what I understand, it looks like you're on the right track! For more info, you can also check out this link. If you need a bit more help, feel free to reach out to our support team. You can connect with them using any of the support options available here.
Cheers,
Princess
Hi Princess_R
To clarify my screenshots are correct, in particular that in the Unpaid Leave amount column I put the amount figure, correct? And the employee would have been paid SGC when paid as Personal Leave, so how is this adjusted when Unpaid leave does not attract SGC?
