Forum Discussion

Sunflower's avatar
Sunflower
Experienced User
3 years ago
Solved

Wrong PAYG withhold with new employee

Hi    I have a new employee for her i have only two times run the payroll. first fornight she only worked for 6.25 hours and for second fornight she worked for 69.5 hours. First pay there was no ta...
  • Steven_M's avatar
    Steven_M
    3 years ago

    Hi Sunflower 


    There is actually a direct topic on this situation on Help Article: Changing a recorded pay- To fix a pay with an incorrect PAYG amount.


    In short, the recommendation would be to adjust the employee's next pay. This is done by when preparing their pays go into the arrow next to the employee's name so get the Pay Employee window. You would then override (manually edit) the PAYG Withholding amount to reduce (or increase) the amount of PAYG withholding is being calculated. Alternative, options are listed on that help article as well.

Steven_M's avatar
Steven_M
Former Staff
3 years ago

Hi Sunflower 

 

The PAYG withholding value you have supplied appears to be the one for the weekly tax table amount. As such, I would recommend completing the following steps to ensure that the employee is on the fortnightly pay frequency, which should give them $508 PAYG for the amount of $2529 (give the tax table and frequency).

 

  1. Navigate to Card File>>Cards List.
  2. Select Employee.
  3. Choose the desired employee's card.
  4. Within the Card information window, select Payroll Details.
  5. Select Wages.
  6. Ensure that the Pay Frequency is set to be Fortnightly.
  7. Select OK to close the Card Information window.

Once on the pay frequency of fortnightly, which will match what they are paid, you should have the appropriate amount of PAYG as per the ATO Tax Withheld calculator.

 

If you have already processed the pay, the recommendation would be to check out Help Article: Changing a recorded pay for further information on dealing with that situation post record of the transaction.

  • Sunflower's avatar
    Sunflower
    Experienced User
    3 years ago

    Hi Steven,

     

    Thank you for your quick reply. I have followed all the steps and found that it was weekly frequency selected instead of fortnightly. Now my another problem is how do i correct as i already have paid that employee. 

     

    Many thanks

     

    Sunflower

    • Steven_M's avatar
      Steven_M
      Former Staff
      3 years ago

      Hi Sunflower 


      There is actually a direct topic on this situation on Help Article: Changing a recorded pay- To fix a pay with an incorrect PAYG amount.


      In short, the recommendation would be to adjust the employee's next pay. This is done by when preparing their pays go into the arrow next to the employee's name so get the Pay Employee window. You would then override (manually edit) the PAYG Withholding amount to reduce (or increase) the amount of PAYG withholding is being calculated. Alternative, options are listed on that help article as well.

      • Sunflower's avatar
        Sunflower
        Experienced User
        3 years ago

        Alright I get it. I will do manually in her next pay hope she would be happy with that. 

         

        Really appreciated your quick response. It helped me a lot.

         

        Take care Steven

         

        Sunflower

    • Sunflower's avatar
      Sunflower
      Experienced User
      3 years ago

      As i already paid her and reported in STP. Could you please guide me by step to step. 

       

      Thank you Steven