Forum Discussion
Hi Elisem,
Thank you for your post.
Once you have rolled over to the new payroll year, YTD values are cleared on payslips and will not reappear until that payroll category has been used in a Pay run. Could you confirm if this is the case in your situation, or have you entered hours/amounts against these affected categories in this payroll year?
Let me know how you go and if I can assist you further.
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- Elisem3 years agoExperienced Cover User
Hi Sam, thanks for response. The categories not showing YTD are this financial year. July and August. Its all this payroll year
Elise
- Sam_R3 years agoFormer Staff
Hi Elisem,
Thanks for letting me know.
If possible, could you please provide an example of an affected payslip?
Please hide/remove ANY sensitive employee/business details from screenshots posted on this forum.
- Elisem3 years agoExperienced Cover User
Thanks for getting back to me. It seems to be timing issue. I entered extra super after the payslip was done few days before the pay. However, when I print out the final pay it does not calculate all the categories. However, if I ask for two months of pays it does. Hopefully it will all be there next month. think its fixed hopefully
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