Forum Discussion

Swetha's avatar
Swetha
User
2 years ago
Solved

Zero pays recorded

I cant process the first pay for the 2022/23 year. Zero pays recorded

  • Melisa_D's avatar
    Melisa_D
    2 years ago

    Hi Swetha, 

     

    Thank you. I've had the script run over your file, do let me know how it goes. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

3 Replies

Sort By
Replies have been turned off for this discussion
  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi Swetha, 

     

    Thanks for your post and welcome to the Community Forum ! Can you please confirm the last 4 digits of your product serial number and file ID of the file (This can be found by going to Help > About MYOB AccountRight) so I can run a script over your file to resolve this. 

  • Swetha's avatar
    Swetha
    User
    2 years ago

    Thank you Melisa…

     

    File ID : 6

     

    Last 4 digits : 6773

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      2 years ago

      Hi Swetha, 

       

      Thank you. I've had the script run over your file, do let me know how it goes. 

       

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.