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Swetha's avatar
Swetha
3 years ago
Solved

Zero pays recorded

I cant process the first pay for the 2022/23 year. Zero pays recorded
  • Doreen_P's avatar
    Doreen_P
    3 months ago

    Hey Cazzam,

     

    That sounds frustrating— two weeks is a long time to be stuck. No worries, we've got a quick workaround to get things working. Removing the logo from your settings should help with the issue:

     

    • Go to Business settings.
    • Select Brand settings.

     

    If you still encounter any issues after removing the logo, make sure to reach out to our support team directly on Live Chat via our virtual assistant, MOCA, to help you with this.

     

    Cheers,

    Doreen

Swetha's avatar
Swetha
3 years ago

Thank you Melisa…

 

File ID : 6

 

Last 4 digits : 6773

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi Swetha, 

     

    Thank you. I've had the script run over your file, do let me know how it goes. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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Thank you Melisa…

 

File ID : 6

 

Last 4 digits : 6773

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Thank you Melisa…

 

File ID : 6

 

Last 4 digits : 6773

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Hi Swetha, 

\n

 

\n

Thank you. I've had the script run over your file, do let me know how it goes. 

\n

 

\n

If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.

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