Hello
I am trying to create a chart of accounts but for other income and other expense I can't set up account type. I click create account, then tick header account account type other income. Next is the parent header select options but when I click the arrow there is no option to chose. Same for expense account.
Please advise
Connor
Hi 42790,
Welcome to the Community Forum!
The issue you're experiencing with setting up account types for "Other Income" and "Other Expense" categories is due to the design of MYOB when a business file is created as an individual (business type).
I've run a script over the file to help you create and have an option to create other income and other expenses. Please just log out and log back in, and you should now be able to create these categories.
Cheers,
Princess
Hello,
I'm having the same issue. Want to create an Other Income category (8-xxxx)_for bank interest income and doesn't show anything on the Parent Header field, restricting me to advance on the creation. What should I do or how can you help me. Thanks
Hi HHAustralia,
To resolve this, we recommend reaching out to our backend support team directly. They can arrange an online script over file that will fix this issue. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.
Regards,
Earl
