Forum Discussion

ChrisAJ's avatar
ChrisAJ
Member
2 years ago
Solved

Access required to prepare BAS

My user cannot prepare the BAS statement.  He has access to the option and can request to prepare the statement, but all the fields are coming up empty.  He has access to sales, purchases, cards and ...
  • Princess_R's avatar
    Princess_R
    2 years ago

    Hi ChrisAJ,

     

    Thank you for your post, and welcome to the Community forum.

     

    If users are unable to prepare the BAS statement in MYOB AccountRight, it could be due to a variety of reasons, including software limitations or permissions. The first thing we can recommend is to check that the user who is attempting to prepare the BAS has the necessary permissions and access rights with the AccountRight company file. A tax agent, BAS agent, admin, or owner can prepare the BAS statement. Second, check the BAS setup, ensure the data is up-to-date and make sure you're using the latest version of MYOB AccountRight. Then make sure to review the reporting period.

     

    Kindly refer to this Help article, BASlink FAQs, that has detailed information about BAS.

     

    Please let me know if you require any further assistance with this. I'd be delighted to help you.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi ChrisAJ,

 

Thank you for your post, and welcome to the Community forum.

 

If users are unable to prepare the BAS statement in MYOB AccountRight, it could be due to a variety of reasons, including software limitations or permissions. The first thing we can recommend is to check that the user who is attempting to prepare the BAS has the necessary permissions and access rights with the AccountRight company file. A tax agent, BAS agent, admin, or owner can prepare the BAS statement. Second, check the BAS setup, ensure the data is up-to-date and make sure you're using the latest version of MYOB AccountRight. Then make sure to review the reporting period.

 

Kindly refer to this Help article, BASlink FAQs, that has detailed information about BAS.

 

Please let me know if you require any further assistance with this. I'd be delighted to help you.

 

Cheers,

Princess

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