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Emily_B
Former Staff
Hello Julie9
If you have already imported a series of accounts into a file and they have been marked as inactive, there are two options to change to active. You could manually go through what you have imported in AccountRight and change each account to active as needed. (See To deactivate or reactivate a record.) Alternatively, you could export the records again, update the file in Microsoft Excel, then import the updated information back into AccountRight. For full instructions on this process, please see To deactivate or reactivate bulk records.
Let me know how you get on and if I can be of any further assistance.
Julie9
4 years agoContributing User
Hi emily
Followed the instructions and it worked perfectly.
Thanks so much for your help.