Forum Discussion

AlienHockey's avatar
AlienHockey
7 months ago

activate company file V15.0.2

Hi there I'm using MYOB 15 to track personal expenses for me & my parents. I unable to verify a comapny file I've opened for them. I do not want to upgrade or pay subscription fees as only 10 odd tra...
  • Shella_A's avatar
    Shella_A
    7 months ago

    Hi AlienHockey,

     

    Apologies for the activation issues you're experiencing. I'm here to help you with this. Can you please send me a private message with the following information:
     

    • Serial number
    • Company File ID's or Company File Code
    • Build Number (Help> About MYOB AccountRight)

     

    I look forward to your response.

     

     

    Kind regards,

    Shella

AlienHockey's avatar
AlienHockey

Unfortunately I'm unable to activate online and when I request code via myob.com error message appears.

This page isn’t working

confirmation.myob.com is currently unable to handle this request.

HTTP ERROR 500
Shella_A's avatar
Shella_A
MYOB Staff
7 months ago

Hi AlienHockey,

 

Apologies for the activation issues you're experiencing. I'm here to help you with this. Can you please send me a private message with the following information:
 

  • Serial number
  • Company File ID's or Company File Code
  • Build Number (Help> About MYOB AccountRight)

 

I look forward to your response.

 

 

Kind regards,

Shella

  • AlienHockey's avatar
    AlienHockey
    7 months ago

    Thank you.

    How do I send you a private message?

     

    • Shella_A's avatar
      Shella_A
      MYOB Staff
      7 months ago

      Hi AlienHockey,

       

      Thank you for collaborating with me through private messaging. Feel free to post again anytime you require further assistance.


      If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information. 

       

       

      Kind regards,

      Shella

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