KIC
4 years agoCover User
backup and BAS
I put my local file online, because AccountRight was unable to produce a BAS report for Q1 2022 (see error message attached) - despite having administrator rights (this only occurred after the last u...
Hi KIC
Welcome to the Community Forum. From the error message it looks like the BASlink information might be stored on a Mac? If this is the case you will get some issues accessing files between the parallel operating systems as AccountRight was designed to be used on Windows computers.
As the file is online you could access Access your AccountRight company file in a Web Browser and would not have the hardware limitations that the desktop version has.
Otherwise turning off folder sharing between the Mac and the Windows virtual machine might resolve both issues (both errors are caused by its inability to access folders).
Let me know how you get on and if you require further assistance, happy to help.
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