Forum Discussion

BRIGITTE's avatar
BRIGITTE
Experienced Cover User
5 months ago

BAS LODGEMENT ISSUES. FAILED TO FETCH ERROR

Hello, when I try to lodge my activity statement online as I always do from desktop MYOB I get an error message "Failed to Fetch". When I try a different method by opening file in a web browser and going into BAS reporting I get the message "An error has occurred, please try again". Using Chrome.

Tried every day since 2/8. Please advise as I need to lodge ASAP.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    5 months ago

    Hi BRIGITTE, 

     

    I get how important a lodging activity statement is for a business. Recently, it was reported that this issue was connected to updated security on some browsers. The team has resolved this issue so you can access BAS lodgement with no problems. 

     

    In the meantime, feel free to create a new thread if you need any other help.

     

    Thanks,
    Genreve

     

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.