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tamiles_mvi's avatar
tamiles_mvi
User
4 years ago
Solved

BAS Lodgement Issues

I am receiving an error message that there are technical difficulties when trying to do my BAS online.  I have upgraded to 2020.3 and restarted my computer but the problem is still there.

 

Any assistance would be greatly appreciated.

 

Regards

Troy

  • Tracey_H's avatar
    Tracey_H
    4 years ago

    Hi tamiles_mvi 

     

    I'm sorry to hear that you are experiencing this. In the Sign In window please make sure that the option Link this User ID to your my.MYOB account is ticked. Once this option is ticked please attempt to lodge your BAS again.

     

     

     

    Please let me know how you go with this.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    4 years ago

    Hi tamiles_mvi 

     

    I'm sorry to hear that you are experiencing this. In the Sign In window please make sure that the option Link this User ID to your my.MYOB account is ticked. Once this option is ticked please attempt to lodge your BAS again.

     

     

     

    Please let me know how you go with this.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.