Baslink not responding
Hi, I have 3 different companies I do BAS for. Today, for some unknown reason, program keeps freezing (not responding) when I am in BAS. It's happened on all 3 companies each time i am in bas area....
Forum Discussion
Hi mrshanna,
Thanks for bringing this to our attention. I've checked our end for any reported incidents regarding the update, but I couldn't find anything related to the freezing issue you're experiencing in the BAS area.
To help resolve this, could you please try some troubleshooting steps? This could include clearing the AccountRight cache, uninstalling, and reinstalling the application, and other troubleshooting methods outlined in this Help article: AccountRight not responding.
If the issue persists, please provide a diagnostic log so I can look into it further.
Feel free to respond if you need further assistance.
Cheers,
Princess
Thanks for your message, attached is the diagnostic file, hope you can help!