Forum Discussion

Deb14's avatar
Deb14
Experienced User
2 years ago

Not Responding

Just wondering if anyone is having trouble loading Accountright, all I have been getting is "not responding"??

 

 

8 Replies

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  • Same here. AccountRight windows client timed out, web app no response.

     

    Checked MYOB status all green, no scheduled maintenance.

     

    Called support out of business hour... Hopeless

  • lspa's avatar
    lspa
    Experienced User
    2 years ago

    yes same issue here however the status.myob page shows 0 affected..... (yeah right!)

  • lspa's avatar
    lspa
    Experienced User
    2 years ago

    i am getting: "Something went wrong

    If the issue persists, contact MYOB support"
  • I can't getin either, it kicked me off now constantly saying not responding.. so frustrating!

  • Our cloud service provider is experiencing a major outage affecting the Australia East region. We are working with them to restore our services as fast as possible.

     

    CREATED –  Identified

    30/08/2023 08:41:00PM AEST

     

    Finally, something

  • Deb14's avatar
    Deb14
    Experienced User
    2 years ago

    This is frustrating I just managed to get onto one online file but not the other.  Then my first file dropped out.

     

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi @everyone.

    Thank you so much for your post and welcome to the Community Forum! I'm sorry to hear that you were not able to access your account. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response. I'm pleased to inform you that our services have been fully restored following the recent Microsoft Azure outage. Both Essentials, AccountRight Live, and MYOB Business are now operating as usual. 

     

    We apologize for the inconvenience caused as a result of this outage and thank you for your patience as we’ve worked to resolve this issue.
     

    Please do let us know if you're still having this issue for us to investigate further.
    Regards,
    Earl