Cheque received for part overpayment
We were advised that two old account with a supplier (AGL) were closed and we had an entitlement to an amount This amount was subsequently reduced as accounts came through Initially I had processed...
Hi David68,
Welcome to the Community Forum and thank you for your post.I understand your need to ensure that the account payable transaction aligns with the credit amount you're set to receive. If the payable amount and the credit are identical in value, you could potentially process a refund to the ledger account, effectively neutralizing the value in the bank.
The specific steps to do this may vary depending on the software you're using. I recommend checking the Browser or Desktop tab of this article for more detailed guidance.
If this doesn't fully address your query, please don't hesitate to provide more information about your situation. We're here to assist you further.
Thanks,
Genreve
