Forum Discussion
Isaiah_C
1 year agoMYOB Moderator
Hi JM1212,
It sounds like your accounting firm is being prompted for a password when trying to access the file you sent.
By default, the Administrator user does not have a password assigned. Anyone who signs in with the Administrator user ID will have access to all command centres, functions, and windows and will be able to create, edit, and delete other user accounts.
Here's a link that can guide you through this: Set a password for the Administrator.
Regards,
Sai
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