GST on free items

Hi, one of my clients has been invoiced a bond for the hire of space at a community centre.

The bond is NT and is allocated to a liability account.

On the same invoice, we will charge them for hire with GST.

The client is required to pay $200 to secure their booking and settle their balance of the hire closer to the hire date. This could be in the following month.

When I submit reports for cash, the bond of $200- NT shows as it has GST. Ignopre a/c 26010

This is the Cash BS for JULY. The bonds should be consistent with a charge of $200.

When I do an accrual BS for the same period.

As we are on cash, this throws my BAS report out.

I have brought this error up before and had someone from MYOB call me to go through it; they were going to resolve the issue.

Months and months have passed, and it has not been resolved.

This is a significant error in the software and needs to be corrected before any unnecessary upgrades are done. (like not being able to email invoices)

I hope this gets corrected sooner rather than later.

Cheers

Col

Disappointed client.