IAS Myob upload
Hi All I was wanting to prepare the monthly IAS in Myob but unfortunately this error message came up: We can’t retrieve your activity statements from the ATO. You are not authorised to submit t...
Forum Discussion
That error (CMN.ATO.AUTH.008) usually means the ATO's Access Manager doesn't have an active business-to-business appointment linking your MyGovID credential to the entity you're lodging for. Even if nothing changed on your end, the ATO does periodically expire or drop appointments, so it's worth logging into Access Manager at https://am.ato.gov.au and checking that your credential still has the IAS lodgment permission against that ABN.
If the appointment looks fine, the other common fix is to disconnect and reconnect the ATO link inside MYOB itself, which forces it to reauthorise with a fresh token. A few people have also found that switching to a different MyGovID (if you have one with a higher identity strength) resolves it when the ATO silently upgraded the required assurance level.
