Could someone please assist in confirming and activating my Company File and emailing me the relevant licence file?
It is for an older version of AccountRight which cannot be fixed by using the online activation tool.
I have completed this procedure several times previously without too much difficulty however this time it seems very difficult to find the appropriate help.
Hi Dave_R , so sorry that you didnt receive a reply to this.
I would recommend checking out the article about self-service confirmation here.
If that does not work for you, I'm afraid you will need to contact the support team as we are required to complete certain security verifications with you before providing a the licence file.
You can reach the livechat team via our virtual assistance MOCA - start an interaction from myaccount.myob.com.
Thanks
