MYOB Accountright Certificate error

Looks like the issue's just been fixed, we're able to login now :-)

Everyone, try again, I was just able to login to the desktop version!

Its payroll day for lots and lots of people, this is unacceptable really especially how we are charged hundred and hundreds of dollars now ever increasing prices to provide better service?
Its been 12 hours for an expired certificate, it does not take that long to fix.

WE now have MYOB back up and running but still no intray?

Hi everyone, 

We understand how frustrating it can be when you’re unable to access your files through the desktop version of AccountRight, especially when it’s an important part of your day-to-day work. We sincerely apologise for the inconvenience and disruption this has caused. While accessing AccountRight through the browser isn’t a long-term solution, we recommended it as a temporary way for customers to access their files while the desktop issue was being investigated and resolved.

We’re pleased to confirm that the certificate has now been renewed and should be working correctly. Please close and reopen AccountRight, then try accessing your file again.

Thank you for your patience, understanding and cooperation while this issue was being addressed.

Cheers,

Princess

Thank you for the update Sai,

I was fortunate enough (thankfully beacuse it's Payday) to have been able to log in to the desktop app earlier (7am AWST in Perth) however another team-member who started at 9am has experienced this same issue. And whilst yes she has been able to log into the browser version there is a MASSIVE difference between the functionality of both versions, which will force her to have to redo much of her workload which is certainly not ideal.

I have POs and Invoices to send, clients' orders to enter, Bills to process and pay and am unable! It's frustrating! Completely disrupting the business day to day and deadlines!

I work solely on the desktop version of MYOB AccountRight and have not been able to login either.  I have written off the last 3 hours as my job entails 100% usage of the desktop version.  I urgently need to run our payroll in the next hour, so I hope it is fixed soon.

I knew Tuesday when the 2nd invoice pages started printing again that the fixes are short lived unfortunately.

I have priority support - 1.35mins on hold and chat bot queue since 10am !!  So much for support :(

I am also receiving this message and can not login. Very frustrated, just keep going in circles.  6.8.2026

This is true and would be fine, if the functionality between the browser and desktop versions weren't so MASSIVELY different.

Whilst I was fortunate to have been able to log in earlier (7am AWST) another team-member who started work at 9am has not been able to, and will now have to basically redo at least half of her work load. 

Not happy Jan!