Forum Discussion

alisonpss's avatar
alisonpss
Member
11 hours ago

MYOB Accountright Certificate error

When logging into MYOB Accountright I am getting a certificate error in the browser and unable to continue login. It looks like one of MYOB's certificated has expired

 

 

105 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    8 hours ago

    Hi everyone,

    The AccountRight desktop sign-in issue has now been resolved.

     

    If you’re still seeing the certificate error, please clear your browser cache and cookies, close and reopen both your browser and AccountRight, then try signing in again.

     

    Thanks for your patience while this was being fixed. If you’re still unable to log in after trying these steps, don't hesitate to get in touch with MYOB Support so the team can help further.

     

    Regards,
    Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    8 hours ago

    Hi everyone,

     

    The AccountRight desktop sign-in issue has now been fixed.

     

    If you’re still receiving the certificate error, please clear your browser cache and cookies. Then close and reopen your browser and AccountRight before trying to sign in again.

     

    If you still can’t log in after that, please contact MYOB Support for further help.

     

    Thanks for your patience while we worked through this.

     

    Regards,
    Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    8 hours ago

    Hi Tesco
     

    Thanks for sharing the screenshot. The AccountRight desktop sign-in issue has now been resolved.

     

    As you’re using Opera, please clear your Opera cache and cookies, then close and reopen both Opera and AccountRight before trying to sign in again.

     

    If you’re still unable to log in after that, please contact MYOB Support for further help.

     

    Thanks for your patience while we worked through this.

     

    Regards,
    Genreve

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    8 hours ago

    Hi everyone, 

     

    Sorry for the trouble. This was related to an earlier AccountRight desktop login issue, which has now been resolved. For the latest updates, keep an eye on the MYOB Status Hub.

     

    Cheers,

    Doreen

  • Suzi_Byrom's avatar
    Suzi_Byrom
    Experienced Cover User
    3 hours ago

    Whilst I initally thought I'd avoided the issues above that many others were reporting because I'd managed to log in earlier ... I'm now really annoyed to find that whilst trying to record the our Payroll Run that I'd started yesterday and saved (and had already continued prior to the above) there appears to be some issue that I suspect is somehow related :| 

    Forcing me to cancel and completely redo our entire payroll run.