Forum Discussion
104 Replies
- Princess_R5 hours agoMYOB Moderator
Hi everyone,
We understand how frustrating it can be when you’re unable to access your files through the desktop version of AccountRight, especially when it’s an important part of your day-to-day work. We sincerely apologise for the inconvenience and disruption this has caused. While accessing AccountRight through the browser isn’t a long-term solution, we recommended it as a temporary way for customers to access their files while the desktop issue was being investigated and resolved.
We’re pleased to confirm that the certificate has now been renewed and should be working correctly. Please close and reopen AccountRight, then try accessing your file again.
Thank you for your patience, understanding and cooperation while this issue was being addressed.
Cheers,
Princess
- Tandem5 hours agoCover User
Its payroll day for lots and lots of people, this is unacceptable really especially how we are charged hundred and hundreds of dollars now ever increasing prices to provide better service?
Its been 12 hours for an expired certificate, it does not take that long to fix. - lynn5612375 hours agoTrusted User
Looks like the issue's just been fixed, we're able to login now :-)
- NellieNewbie7 hours agoContributing User
No help but experiencing the same and was looking to see if anyone else has been getting this message
- JeanJohn7 hours agoMember
Same here-MYOB AccountRight
- KMCRRF7 hours agoContributing User
Same issue - MYOB accountright
- H-TS7 hours agoTrusted User
Same, it just appeared on the status page
- JackW17 hours agoContributing User
Maybe something to do with this, I know times are wrong but perhaps they jumped the gun a little
- SANDYMW7 hours agoExperienced User
Ditto
- MOTIVATED7 hours agoExperienced Cover User
Same here
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