Forum Discussion
108 Replies
- SANDYMW1 month agoExperienced User
Considering I can't access my custom reports online, that doesn't help me.
- Leftfield1 month agoContributing User
We are having the same issue here in Perth. We have contacted other businesses using MYOB and they are having the same issue. We have used different computers, different browsers and cannot log in to the App. I thought it was a Firefox thing but it isn't. It is happening when accessing via Edge as well. We can log into the web browser but it is so clunky and slow.
- DeniseM07101 month agoMember
Getting the message "Warning: Security Risk" when I try to log into Accountright 26.5. I have tried different browsers, restarting my computer, clearing the cache with no luck.
This is the reason why I object to the compulsory online data and being unable to backup my data to my computer. I no longer have control of my data and that is a big issue for me.
This has happened to a number of my clients. This is due to the fact that MYOB has let a security feature (a certificate) expire and all users who try to access the application via that website will not be able to login.
You can bypass this page's security feature, however it's best to contact your IT Provider prior to doing this as doing this is unsafe. As this is a documented issue and is still secure however is just due to MYOB failing to update a security issue, we have deemed the risk worth the tradeoff for our clients and manually enable them.
CONTACT YOUR IT SERVICE PROVIDER BEFORE DOING THIS STEP:
You can bypass this page when on the "Your Connection isn't Private" you can type in: thisisunsafe (edge/chrome only)
It will then continue. DOING THIS MAY OPEN YOUR COMPANY TO A SECURITY BREACH.
If you need an IT Managed Service Provider, feel free to contact me at [email protected]
- EMSRobyn1 month agoMember
We are also having the same issue. Please advise if anyone has fixed. There is no option to ignore this message for me.
- comans1231 month agoContributing User
Likewise happening for me too
- ssurgicals1 month agoExperienced Cover User
Me too... thought it was a Chrome issue at my end but obviously MYOB strikes again!!
- L-Mac1 month agoExperienced Cover User
Interesting i just tried to do via browser and got the same error message, so doesn't appear like the "browser" entry is working either..think they need to roll back their latest update..
- comans1231 month agoContributing User
Hi likewise me too having the same issue.
- Isaiah_C1 month agoMYOB Moderator
Hi Everyone,
Thanks for letting us know about this. We understand it’s inconvenient when you can’t log in to AccountRight. We’re aware that some customers are having difficulty logging in to AccountRight through the desktop app, and our team is working on it. In the meantime, you may be able to access AccountRight through your browser instead. For the latest information about this incident and service restoration, please check our Status Hub. Thanks for your patience.
Regards,
Sai
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Learn, solve, grow
Level up your skills and find answers across all MYOB products