Forum Discussion
105 Replies
- Princess_R7 hours agoMYOB Moderator
Hi everyone,
We understand how frustrating it can be when you’re unable to access your files through the desktop version of AccountRight, especially when it’s an important part of your day-to-day work. We sincerely apologise for the inconvenience and disruption this has caused. While accessing AccountRight through the browser isn’t a long-term solution, we recommended it as a temporary way for customers to access their files while the desktop issue was being investigated and resolved.
We’re pleased to confirm that the certificate has now been renewed and should be working correctly. Please close and reopen AccountRight, then try accessing your file again.
Thank you for your patience, understanding and cooperation while this issue was being addressed.
Cheers,
Princess
- Tandem6 hours agoCover User
Its payroll day for lots and lots of people, this is unacceptable really especially how we are charged hundred and hundreds of dollars now ever increasing prices to provide better service?
Its been 12 hours for an expired certificate, it does not take that long to fix. - lynn5612376 hours agoTrusted User
Looks like the issue's just been fixed, we're able to login now :-)
- NellieNewbie8 hours agoContributing User
No help but experiencing the same and was looking to see if anyone else has been getting this message
- JeanJohn8 hours agoMember
Same here-MYOB AccountRight
- KMCRRF8 hours agoContributing User
Same issue - MYOB accountright
- H-TS8 hours agoTrusted User
Same, it just appeared on the status page
- JackW18 hours agoContributing User
Maybe something to do with this, I know times are wrong but perhaps they jumped the gun a little
- SANDYMW8 hours agoExperienced User
Ditto
- MOTIVATED8 hours agoExperienced Cover User
Same here
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