Forum Discussion

Paula33's avatar
Paula33
Cover User
3 years ago
Solved

MYOB not connecting to ATO to lodge BAS

Good Afternoon This is the second day that I have been unable to connect to the ATO to lodge the BAS I have tried both the PC app and the Web Browser, both not working Please help thank you
  • AndrewStephen's avatar
    AndrewStephen
    3 years ago

    Hi Paula33 

     

    It's not an MYOB issue, the ATO is having a major outage that appears to be affecting most of their services, including their website.

    See the ATO status page for details
    https://osfa.status.ato.gov.au/#week

Jobbinshill's avatar
Jobbinshill
User

I am still experiencing issues with that connection - ATO has not fixed the problem

 

Thanks,

Louise 

Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi Jobbinshill 

 

The ATO outage on the 29/05/2022 was resolved. However, they have notified us this afternoon of another issue which is impacting activity statement lodgement. As such, you won't be able to lodge your BAS until this current issue has been resolved by the ATO.

 

Please let me know if you need further help.

  • Jobbinshill's avatar
    Jobbinshill
    User
    3 years ago

    Thanks Tracey. I had success my lodging it directly on the ATO portal.  I could access the preparatory info from my.myob, just couldn't lodge it from there.