Forum Discussion
Hi fayem,
Appreciate for providing the error, super helpful! This is quite unusual as this error means the Lump Sum E financial year you’ve selected is not allowed by the ATO, typically because it’s set to the current or a future financial year, or more than 10 years older than the pay’s financial year. Lump sum E payments
I'd recommend reaching out to our back-end team so they can take a closer look with this. You can reach our Live Chat team via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
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