Forum Discussion

12 months ago

Solved

Need to get account right license file. Cannot confirm company file

Can someone please help me to get a license file for account right, I cannot confirm my file as it has not been used for over 30 days. Thank You MarHeg

Isaiah_C

MYOB Moderator

12 months ago

Hi MARHEG,

Thank you for the post. I understand the challenge you are facing in confirming your company file, and I'll be happy to help you. To further assist you, please send me a private message containing the following:

Serial number
Business name
Company file ID
Build number

You can find the company file ID and the build number by going to Help>>About MYOB AccountRight.

Kind regards,

Sai

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Cannot confirm company file","id":"message:865795","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:308099"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Tax_BAS_GST_EOFY"},"conversation":{"__ref":"Conversation:conversation:865795"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:865795"},"body@stripHtml({\"truncateLength\":200})":" Can someone please help me to get a license file for account right, I cannot confirm my file as it has not been used for over 30 days. Thank You MarHeg ","body@stringLength":"183","rawBody":"

Can someone please help me to get a license file for account right, I cannot confirm my file as it has not been used for over 30 days.

Thank You

MarHeg

","kudosSumWeight":0,"postTime":"2024-04-18T17:17:56.486+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:865795_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":238},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Can someone please help me to get a license file for account right, I cannot confirm my file as it has not been used for over 30 days.

Thank You

MarHeg

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Hi MARHEG,

Serial number
Business name
Company file ID
Build number

You can find the company file ID and the build number by going to Help>>About MYOB AccountRight.

Kind regards,

Sai

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Hi ,

Serial number
Business name
Company file ID
Build number

You can find the company file ID and the build number by going to Help>>About MYOB AccountRight.

Kind regards,

Sai

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