Forum Discussion

BKay's avatar
BKay
5 years ago

Unable to Lodge BAS online

I am unable to lodge my BAS using the  MYOB BAS portal.  I am receiving an error message that there are technical difficulties.  I have upgraded to 2020.3 and restarted my computer but it is still no...
  • Komal_S's avatar
    Komal_S
    5 years ago

    Hi BKay 


    I have responded to your private message regarding this issue.

Tracey_H's avatar
Tracey_H
Former Staff

Kym__Yeoward 

 

Hi Kym

 

The option Link this User ID to your my.MYOB account is found in the Sign in window:

 

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Please let us know how you go with this.

Kym__Yeoward's avatar
Kym__Yeoward
Ultimate Cover User
5 years ago

Thanks for the tip.

 

For my own AccountRight Premier file. I log-in to my my.myob,com account as kyeoward@hotmail.com

 

When I converted my AR v. 19 file to AR Premier online v. 2014.1, I marked my AR Live online log-in as "link this user to,my.myob.com"

 

So now after I've logged-in to my my.myob account, I click on my file link - Kym Yeoward CPA ACIS.

Then the file opens immediately - with no further sign-on needed,

There's no option saying "Link this user id to my my.myob account"

 

Can you help me ?

Kym Yeoward CPA ACIS

Outer Darwin (Palmerston)

  • Kym__Yeoward's avatar
    Kym__Yeoward
    Ultimate Cover User
    5 years ago

    P.S. Last night I gave-up on trying to lodge my Sept Qtr BAS online, via AccountRight - and instead lodged it manually, via my My.Gov account.

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    5 years ago

    Kym__Yeoward 

     

    Hi Kym

     

    I've sent you a private message with more information. Please do let me know how you get on.

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