Hi ozeami,
Thanks for the response.
I understand how updating muti-currency will be some work. However, checking and updating this will fix any currency issues with your AccountRight transactions. We appreciate your patience with this. If you still need assistance with this, please don’t hesitate to reply, as we’re always delighted to assist you further.
Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this.
Kind regards,
Shella
Hi Shella
I am not clear at all on what you mean?? We have multi-currency allready activated on our system. Have had multi-currency for over 20 years!
This is a bug in the forms... It happened once and we have not been able to recreate it.
What are you actually saying, suggesting? It is totally unclear. Have you looked the sample image and the issue?
Hi ozeami,
Thanks for the response.
My apologies for the late reply. I understand your concern about the multi-currency bug in the forms. Your patience with this is highly appreciated. We're recommending an update to your multi-currency settings, as checking and updating this will fix any currency issues with your AccountRight transactions. If you believe this is a bug, I would recommend documenting the exact steps you took when you encountered the issue, including any error messages you received. We're looking forward to your response.
Kind regards,
Shella
Hi ozeami,
I hope this message finds you well today. I just wanted to follow up on whether you still require further assistance with your invoice calculated incorrectly, as we’re not able to receive any updates. If you encounter any further issues, please feel free to reply, as we're happy to assist you further.
Kind regards,
Shella
Hi Shella
Your recommendation did not address our concern. We have given up on this issue and will just have to double check every invoice total going forward because we can't trust that the MYOB forms are going to add up basic items correctly.
