Hi, can someone from MYOB help? This is urgent as the ATO is chasing an overdue TPAR and we are unable to lodge as it fails the file transfer.
Was on hold for 1 hour got though to someone who cut me off. MYOB service????
Hi Steven_Jacobso
What error are you getting while uploading the file ? Can you attach a screenshot of the exact error message ?
FAILED FILE FORMAT VALIDATION REPORT
Your File TPAR.C01 was received by the Australian Taxation Office. It contained errors that prevented processing it further.
The errors found are listed below. Please correct the errors and resend the file.
================================================================================
Validation status: Lodgment failed
Document name: TPAR.C01
ATO Reference number: 2514270831110
File type:
Date/Time file received: 11/10/2022 14:53:17
File size (bytes): 85888
File sent by: Steven Jacobson
Reason: Line 9. The file contains non-ASCII characters. To lodge a file electronically you must first create a file that is generated from your software in a format and version supported by our systems. Scanned images or forms, screen prints, spreadsheets and word processing files (for example .pdf, .doc, .xls, .jpg, .tiff) cannot be lodged via the file transfer function on our portals. More information can be found at: www.ato.gov.au/filetransfer or contact your software developer.
=================================END OF REPORT=================================
This error can be returned if there are invalid characters in the file or the file has been manually entered.
Please Notepad ++ to find non ascii characters.
If you're unable to find the invalid characters or line, and your file is online, we can run a script to find those characters. Please send me your product serial number by Private Message if you wish to get that organised.
