5 years ago
Unable to Lodge BAS online
I am unable to lodge my BAS using the MYOB BAS portal. I am receiving an error message that there are technical difficulties. I have upgraded to 2020.3 and restarted my computer but it is still no...
I am having the same problem!!!! Is the answer a secret?
Hi gj666 , Julian1 and Steve26
We do apologise for this issue and any inconvenience it has caused.
If you have upgraded to the latest version of 2020.3, can you please ensure that the option "Link this User ID to your my.MYOB account" is selected:
Once this option has been selected you should be able to file your online BAS. If this doesn't work for you then please do let us know.
I have the same problem wir AR 202.3. I could not find the "link this user ID to you my.myob account" anywhere.
Not in the company file User set-up menu nor in my my.myob account settings.
I've checked the Tax Office age in my MyGov account - my un-filled September Quater BAS form is sitting there, awaiting a download,
I've previously successfully lodged my BAS online in 2019-20
Can someone help me ?
Kym Yeoward in outer Darwin (Palmerston)
P.S. I held a BAS Agent registration number until late February.
Unfortunately it expired whilst I was in hospital - so I'll shortly re-apply
(not having done BAS Agent. in the meantime).
Hi Kym
The option Link this User ID to your my.MYOB account is found in the Sign in window:
Please let us know how you go with this.
Thanks for the tip.
For my own AccountRight Premier file. I log-in to my my.myob,com account as kyeoward@hotmail.com
When I converted my AR v. 19 file to AR Premier online v. 2014.1, I marked my AR Live online log-in as "link this user to,my.myob.com"
So now after I've logged-in to my my.myob account, I click on my file link - Kym Yeoward CPA ACIS.
Then the file opens immediately - with no further sign-on needed,
There's no option saying "Link this user id to my my.myob account"
Can you help me ?
Kym Yeoward CPA ACIS
Outer Darwin (Palmerston)
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