Forum Discussion

Member

29 days ago

Solved

Unable to Prepare BAS Online through MYOB

Unable to Prepare BAS Online through MYOB: have been trying for 2 days, and when i click lodge online and prepare statement I seem to always get the following error. 'We can't get in touch with the ATO right now, so we haven't created any new activity statements for you. This may also affect your ability to edit or lodge forms. Please try again later.' I am on the most current version of MYOB. We have to lodge by tomorrow so not sure what to do

AmandaMYOB
21 days ago
Hi all.

The ATO has applied a fix and services have now been restored. Thanks so much for your patience whilst we worked to restore service.

23 Replies

KimMarks
Contributing Cover User
23 days ago
I'm having the same issue and have been trying to lodge since the 20th June with no success and getting the exact same error message. Is there any fix yet?
Jo_in_Oz
Member
22 days ago
I'm still having the issue. I have been trying daily since Monday 22nd and am continually getting the same message. I have tried all avenues, even BAS Agent, but just cannot lodge. More than 20 times this morning alone. So, the issue is still current!
AmandaMYOB
MYOB Moderator
21 days ago
Hi all.

The ATO has applied a fix and services have now been restored. Thanks so much for your patience whilst we worked to restore service.