Forum Discussion

Evening's avatar
2 months ago

Delete Payment - Which users have access to this feature?

I'm the administrator of a MYOB ledger, and can easily delete a Bill Payment (from Edit menu, I choose Delete Payment).  I have a new staff member who I have given access to the Purchases module only, and the Delete Payment item is greyed out for them.  What additional access do I need to give them to enable them access to this feature?  I've tried giving Banking access as well which doesn't work.

 

Thankyou

2 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 months ago

    Hi Evening

     

    If you need to give edit access to your new user, you can choose either read-only or edit access when assigning the role. You can find more details about this process by checking out this link

     

    Regards,

    Genreve

  • Thanks Genreve. 

    That didn't help - they already had read/write access to everything. 

    I did however find the solution - In User Access / Manage Roles, choose Purchases on the left, then on the right go into General and tick "Allow Delete/Reverse"