ENDING SUBSCRIPTION
Can anyone advise on the following: I am looking at cancelling the subscription and closing down a business. I would like to clarify how do you notify MYOB that you would like to cease the direct d...
Forum Discussion
Hello, honesty floridablue
I understand that cancelling your MYOB subscription and ensuring continued access to your financial records is crucial, especially for end-of-year taxes and compliance with the ATO’s record-keeping requirements. Here’s a concise guide on how to proceed:
Cancel MYOB Subscription:
Log into My Account at myaccount.myob.com
Click ‘Manage my product’.
If required, click ‘Go to product’ for the product you want to cancel.
Click ‘Cancel subscription’ and follow the prompts.
Note that you need to give 10 calendar days’ notice before your next billing date to process your cancellation.
Access to Financial Records:
Before cancelling, download copies of any documents you have and save the data you need by exporting data or producing reports.
You can resubscribe within 60 days of cancelling your subscription if you need further access to your MYOB business file
ATO Requirements:
Keep records for 7 years as required by the ATO.
If using payroll, finalise your Single Touch Payroll information to notify the ATO that you’ll no longer be submitting payroll information from MYO.
I hope this information is helpful to you.
Best Regard,
diana658h
