Maybe you could have gone through and provided a final closing comment on all the old ones before shutting it down. Even a "sorry, not a chance" is better than being ignored. Not sure it's better than "it's coming this September, oh no, wait, we've changed our mind" (emailing receipts ring any bells????).
I acknowledge you're trying to improve this with these changes, and I appreciate that. However, simply closing them off/deleting them with no resolution feels like all our posts and comments on the other non-trending items have been deemed worthless. That doesn't really encourage me to continue trying to contribute to the ideas exchange.
Will the ones being carried over still show that they were first requested 10-15 years ago, or will that fact be hidden from your new users too?
Hey H-TS
The posts that are being carried over will show when they were first requested, alongside a total number of votes and comments that were accumulated over time. I've been able to collaborate with our product teams to review these ideas and determine which ones are feasible, which could be in future plans and which we, unfortunately, won't pursue. We're committed to transparency so these updates will be posted against the ideas being carried into the new Ideas Exchange to provide closure to customers who have been waiting to hear back.
Thanks Amanda. Disappointed and frustrated but I understand that won't change so I'll quit complaining for now.
