Pdf invoices not displaying correctly
Hi there I am having an issue with pdf invoices. When downloaded 'amount' is not showing, there seems to be a formatting issue. The GST displays and then the rest is cut off. Does anyone know how to...
Forum Discussion
Hi ivanabaru, and SDMR,
Thanks for your post. Thank you for your post. We are aware of this issue, which was reported yesterday. Our team is already working on it. I can mark your file as affected, so you'll be notified once the issue is resolved. Please reply with the last four digits of your serial number, and I'll take care of it.
We apologize for any inconvenience this has caused and appreciate your patience while we resolve it.
Looking forward to your response.
Regards,
Earl
Hi SDMR,
Thank you for providing the information. I've marked your account as impacted. Here is your case number for reference: 01744362. In the meantime, feel free to start a new post if you have further queries, and one of us will be happy to assist you.
Regards,
EarlCan we also please be notified of when this is fixed? Serial number ending 4409. As we have hundreds of invoices that need to be uploaded to different portals, sending them all by email is not an option. Very frustrating MYOB.
Hi CPE,
I can understand how frustrating it can be to have issues with viewing invoices. While I can't provide a specific timeframe for when this will be resolved, I want to assure you that our team is actively investigating it. I've also marked your account as impacted for documentation purposes. This helps us keep track of who is affected by this issue and ensures that you'll be notified as soon as we have an update.
In the meantime, you might want to try the workaround provided by Earl. If you need further assistance with this, please don't hesitate to ask.
Cheers,
Princess
