When I go to the sales invoice to send an invoice via email, the email is not showing correctly, ie: there is no line spacing. However when I go to the Dashboard and look at the Default Invoice Email setting, the email is displaying correctly with line spaces. Advice would be appreciated please. Many thanks.
Hi Genreve_S
Sorry I should have been more specific.
When I go to email the sales invoice to the customer, from the "Send To" button, drop down and click "email", the email information message is displayed with no lines. Last week I amended a couple of words of the body of the email message via the Dashboard under the Default Email Settings, which all appears correct layout when I amended it and also when I went back and viewed it at the Dashboard "Default Email Settings", but when I go to email the sales invoice at the Send To button, the body of the email is not showing line spacing and is appearing different to what is appearing on the Dashboard. I hope this explains it.
Many thanks
Hi Jules23,
There don't seem to be any reported cases similar to yours. It might be best to create a support ticket from the MYOB Account window so a support representative can help you troubleshoot your email text spacing issue.
Regards,
Genreve
