Forum Discussion

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
1 year ago

Setting up additional two-factor authentication methods

Hey everyone!   We're introducing a new way to secure your accounts with additional two-factor authentication (2FA) methods.   This will prevent sign-in hassles and getting locked out if you ...
AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
1 year ago

Hey ElisaSmith

If you've updated your email address recently I would suggest getting a File Administrator to double check that it has been updated within the file as well.

They'll be able to do this by selecting Setup > User Access and clicking on your User ID. You'll want to make sure your new email address is listed and that "This user will sign on with a my.MYOB account" is ticked. More detailed instructions can be found here.

Cheers, Amanda.

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