Forum Discussion
the 2FA mthod using the Authenticator app is hopelessly broken. I've tested it using random 6 string codes and that has worked 7 out of 11 times so far. Hardly secure.
nickf
- H-TS26 days agoTrusted User
Oooh, that's bad! I'm going to try that tomorrow out of curiosity. Sometimes the number on my authenticator app isn't accepted so I have to wait for it go through a full cycle to generate a new number and try that. Usually works on the second go.
- AmandaCL21 days agoMYOB Moderator
Hey nickf1
I'd recommend double checking your mobile device and the device you're trying to login to MYOB from both have the time and date settings set to automatic. Sometimes if the time has been manually set and is out by a few seconds, the code may not work successfully. Hope this helps.
- nickf121 days agoExperienced User
Thanks for the tip - I've already made those checks some time ago and the issue recurs about half the time.
Nick
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