Forum Discussion

AmandaCL's avatar
AmandaCL
MYOB Moderator
10 months ago

Setting up additional two-factor authentication methods

Hey everyone!   We're introducing a new way to secure your accounts with additional two-factor authentication (2FA) methods.   This will prevent sign-in hassles and getting locked out if you ...
AmandaCL's avatar
AmandaCL
MYOB Moderator
21 days ago

Hey nickf1

I'd recommend double checking your mobile device and the device you're trying to login to MYOB from both have the time and date settings set to automatic. Sometimes if the time has been manually set and is out by a few seconds, the code may not work successfully. Hope this helps. 

nickf1's avatar
nickf1
Experienced User
21 days ago

Thanks for the tip - I've already made those checks some time ago and the issue recurs about half the time.

 

Nick

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.