Stuck at back up, please help to active
Got a error message: "Error Messaage "Backup progress. company file currently backing up. sign once back up complete". Please help to active,
Forum Discussion
Hi Earl
Thanks for your respond, I called the service line and problem was solved.
We do have another serial number linked to my email address, not sure why it did not show up.
But still thansk a lot for your help.
Frank
Hi FrankZhang,
You're welcome! We're glad to hear that you reached out to our phone support to resolve the issue. If you have any further questions, feel free to start a new post, and one of us will be happy to assist you.
Regards,
Earl
