Yes we have the same issue as Plasticut where our items are ALL of our items are custom made to order. We often taken online payments with order or deposit and cannot do this on a sales order where the goods may not be delivered for a week to 3 months. The way MYOB has set up the online payment system, the order needs to be recorded as an invoice and then we have no record of the sales order as being outstanding even through the customer hasn't received the goods as yet. Also due to this fact, the sales/financial records reports are totally inaccurate as the goods have not been delivered as yet. Please fix this issue and change it so we may take full payment/deposit on a sales order as I am sure you have hundreds of other companies in the same position with custom made items where online payment is required up front.