JackieW's avatar
Trusted Cover User
8 years ago

Pay Superannuation: Setup default pay from account

We use a separate bank account to pay our Superannuation from.  When processing the payment you have to remember to change the bank account to the appropriate account. It would easier if you could link the Superannuation bank account so that is automatically displayed when you process the payment. 


  • It would be helpful to have the option to link a bank account to the superstream payments in MYOB.

  • Status changed:

    Thank you for the idea. Unfortunately, this request has had no support from the community since it was submitted, so we are moving this idea to the Archived status. For more information on Idea Statuses, please read this article: Changes to our Idea Exchange pages

  • Super_Hag's avatar
    Trusted Partner

    Please could we have a warning to the effect "Super payments can only come out of the bank account initially set up & can only be changed by submitting a form".  This at least would prevent users changing the bank account that the supers are coming out of, only to find it reverts back to the original bank account that was set up initially, ie that the 1 cent went into.


    I have contacted MYOB SuperPay on this issue & also that the support note needs to be more specific.  This is the support note at present:-


    Your super payments will always be taken out of the bank account you nominated (and verified) when you set up Pay Super. But choosing the wrong account here will affect the accuracy of your data in AccountRight, so make sure you choose the account that corresponds to the one you selected when signing up for Pay Super.

  • JackieW's avatar
    Trusted Cover User

    It would be very helpful if you could set a default bank account for the payment of Superannuation.  I have a client who frequently forgets to change the bank account to the account that MYOB direct debit the Superannuation payment funds from and a General Journal entry is required to correct the entry.  

  • Hi Development Team,


    I just discovered that no matter which pay from  account I selected in "Payroll>Pay Superannuation>Pay from Account dropdown menu", the actual payment was made from bank account set in Payroll>Pay Superannuation>Pay Super Settings.


    This is very misleading. Because we had selected a GL clearing account to pay the Superannuation in the interface, but it ended up deducting the bank account in the "Pay Super Settings".


    Can you grey out the selection from "Payroll>Pay Superannuation>Pay from Account dropdown menu" if the actual deduction is from other settings? because the selection of pay from account is invalid which leads to the wrong accounting posting and render unintended payment from our actual bank. 


    Alternatively, make the "Payroll>Pay Superannuation>Pay from Account dropdown menu" a genuine selection so that we can select from which bank account the payment is to be made?


    Kind regards,


    Frances Jixiang Fan