51 Comments
- OZNZContributing Cover User
We need to be able to delete remittance advices that aren't sent out, whether to be printed or emailed. I have a list that goes back to 2015, and have been told there is no way I can delete them. When I do send one out occasionally, I have to sift through the list, and resort and make sure I have the right one - which is time consuming. Really annoying. 'To Be Printed' can be sent as a batch to .pdf and then deleted, which is a little fiddly but worked, but the email ones are there for ever apparently. Already printed or sent is not an option either, a simple 'delete' button would suffice. I noted it may be possible to your own email address 'offline' and then delete but this is not suitable, and a little risky. PLEASE PLEASE can we do something, in another 2 years we'll have HUNDREDS sitting in the list.
- Tim7Contributing Cover User
This is a real pain when transfering over from AccountRight 19 and having used M-Power payments of years there are now hundereds of remittance advices stuck in this section. I was going to use this feature to email suppliers when i paid them but maybe i'll just do what everyone else must be doing and not send any remittance advice.
- PetDocCover User
Almost impossible to clean up list of so called unsent or unprinted pay slips for years gone by although they had been done at the time in previous versions when not online. Don't know why they should be showing up now when some of those employees are long gone. You must provide an easier way to clean this up.
- Steven_MFormer Staff
Hi Jenni65
The default delivery remittance advice setting set on the Supplier's card is used for Pay Bill transactions for that particular supplier. Other transactions for that supplier's card, such as Spend Money transactions, would require the user to manually set the required remittance advice delivery status on a per transaction basis.
- Jenni65Contributing Cover User
Hi Steven, I pay some suppliers under Spend Money, eg Telstra, which I have as a recurring payment, also the phone bill, it should still apply in Spend Money for a supplier I have changed the default Remittance Advice shouldnt it?
- Steven_MFormer Staff
Hi Jenni65
In theory adding that default remittance advice setting should be appearing in the Pay Bills window when that supplier is selected. For example:
If you are experiencing a different situation we would need further information such as a screenshot or two so we can investigate further. - Jenni65Contributing Cover User
my comment above was meant for the attention of Steven, sorry
- Jenni65Contributing Cover User
Michael, I have tried your suggestion in the suppliers card to select a default of Already printed or emailed, when I go to pay suppliers, the default I chose doesnt come up, the "To be printed" comes up, what a waste of my time, what else do you suggest please?
- Jenni65Contributing Cover User
Thanks Steven for the info re default for suppliers remittances. I will try it. I agree with Alan and all other MYOB customers, it would be easier to click on a button to delete all unprinted and unsent emails immediately.
- Steven_MFormer Staff
Hi AlanT
Jenni65 was referring to the setting of a default for remittance advices. Changing the default will correct all transactions going forward. Previous transactions would currently need to be removed in accordance with Help Article: Removing transactions from the print or email queue. This particular idea is around having the option to remove those historical items without the need to follow one of those processes.
At this time, we don't have an update to provide on the status of this particular idea, however, I would encourage clients that would like to see it included to show their support by voting for it.
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