Today MYOB made my blood boil with the absurd stupidity of having 'Delete Sale' as the first right click option within preparing an invoice (entering a sale).
It appears if you right click 'Delete Sale' by accident, your whole Sale is deleted in a flash without so much as a "Are you sure you want to delete this sale?" option?
As confirmed by your forum support today - "Once a sale is deleted from the software you will need to enter it back into the system, it is not able to be restored unless you took a backup before deleting the sale you can restore from."
As i am sure many small businesses do, i spend a considerable amount of time detailing my billable work in an invoice to a client - in this instance a lot of work was lost with no way to warn me, cancel the mistake, reverse or retrieve the work.
I think you'll agree this is not good.
Improvements/Solutions
• Reword 'Delete Sale' to 'Completely Delete Sale'
• Re-postion to the last selection
• Throw a standard type warning "Are you sure you want to completely Delete this Sale" - Cancel YES
Thank you
Melonie
- ASWatCR12 years agoExperienced Cover User
I agree it would be very useful to have a warning in this case. I have voted for it.
- 12 years ago
John W,
Thanks for the Tip, I am sure this is a great way to avoid the worry (and I'll give it a go.) However, I am left wondering if you have slightly missed the point here. Your tip is helpful and without it, this know how would otherwise require someone who is wildly proficient in MYOB or geeky enough to acquire this information for themselves. Instead for everyone else, they would have to experience the pitfall, post a suggestion like myself and be lucky enough to get someone as helpful as yourself to present the precaution 'reverse' preference tip.
The point is, yes right click is great and therefore as the most used option, the suggestion was to add a measure or two to help people not accidently delete vital information so easily.
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