Hi,
Just wondering if there is a way to turn off the auto allocation in LiveAccounts as I find it is constantly matching wrong payments to the wrong customer or supplier invoice. Twice I have ...
Bank rules: Turn off auto allocation
victoria22
10 years agoContributing Cover User
Kumarani is right!
This is unbelievable. TWO YEARS? This is not a "product feature" issue - it's an issue of basic functionality. Please treat it like a software bug and prioritise it!
It's costing me time, money and annyoing my customers. I will also be changing platforms if this doesn't get addressed very soon.
I would rather NO allocations get automatically matched rather than the current situation. Surely turning it off is not a huge deal from a programming perspective?
The new interface makes this significantly worse because you can't see the name of the invoice it's been allocated to - only the invoice number. So if/when you force everyone over to the new interface this will be an absolute nightmare.
I can see it is now in the works but it needs to be done asap and you need to tell us when it's going to be implemented.
You've been investing time into allowing people to make their invoices pretty, but this major issue is not yet fixed? Please consider the priority of issues in your planning.
There are a lot of fantastic things about MYOB but this is undermining them all.
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