Client suggestion
I have another suggestion that has caused us a few hiccups.
When you send an invoice via email you have no way of knowing if it got to them. I guess what I mean is, if t...
I have a few clients with myob essentials and they are having this problem as well.
We have been chasing customers for payments not realising invoices have not been received this has been happening for approx the last 4 months ? Since late last year. There is no way of checking to see if these invoices were ever received.
Can you please let me know how we can check this. (it is not very professional). Other online software programs do this very efficiently. This should not just be under consideration all businesses need to track if emails are being received.
At the moment I am advising my clients to save a copy of invoice and send it manually. This is almost a step backwards into the dark ages. Please dont just consider please just do it.