I’d like to propose a few enhancements to the SMS messaging functionality in MYOB AccountRight that would greatly benefit businesses like ours:
Customizable SMS Content
Currently, the SMS message sent to customers is pre-set and cannot be modified. We would appreciate the ability to edit the message content to better suit our branding and communication needs.
Customizable Sender Name
The current sender name is fixed and does not reflect our full business identity. We would like the option to customize the sender name so that our full business name appears clearly, enhancing trust and recognition.
Option to Exclude Embedded Links
Many customers are wary of embedded links in SMS messages, sometimes perceiving them as potential scams. It would be extremely helpful to have the option to send an SMS without any links—instead, providing essential details like the invoice number and amount, along with clear instructions to contact us via phone or email. This change would improve clarity and reduce the risk of our communications being misinterpreted
